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Support

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We know how important after-sales service, technical support and training are in the successful use of assistive technology. In order to ensure complete customer satisfaction, we have developed a comprehensive package for full graduated learning of the VisionKey Series which includes:

  • Computer Control Keys Manual (VisionKey 5.3, 6.3 and 7.3)
  • Trainer & Caregiver Manual (VisionKey 5.3 and 6.3)
  • EyeSpy training software:
    EyeSpy allows the caregiver or rehabilitation professional to use a computer with VisionKey to see where the user's eye is looking and to provide appropriate coaching for successful selection. EyeSpy also enables the caregiver to control certain settings such as the speed, the alarm, etc. from the keyboard.
  • Telephone, Fax and e-mail support
  • In rare circumstances onsite training may be appropriate. This is available for $1500. (USA and Canada only)